To sum it all up, he comes in and says what are we doing today. He thinks. He doesn't just come in and sit down. He's always suggesting things and asking questions. He's very thorough. He pretty much knows my needs. He's in no hurry to leave, but he doesn't overstay his welcome. It has changed my opinion of this kind of thing because I've never needed it for anything in my life because I'm very independent

— Norman K- Receiver